Small Business Customer Kit
A couple of weeks ago I mentioned that we had been approached by a local resort to build a website for them. Well today was the big day that the quote was written up and sent off to the client.
We had already met with the client to get a feel for what they wanted from their site and how they expected their site to look and, because they are complete novices when it comes to websites, we walked them through some of the quirky ways of website design and search engine optimisation.
But we still included some notes with the quote to explain some of the more obscure points just in case they had missed the explanations during our meeting.
As soon was it all bundled up complete with a covering letter and sent off I came across this post on John Jantsch’s Duct Tape Marekting blog. He asks his readers to think about what to do when a prospect says yes and it is a very worthwhile read.
