Well last Friday I made a bold statement and declared that we were heading out to enjoy some fun time at the Business Hervey Bay’s regular monthly get-together that night but sometimes things don’t always go according to plan in even the best-run small business and our plans went out the window.

Friday lunchtime one of those websites that had been put back a few days was suddenly back on the immediate agenda and the owner wanted it online just as quick as we could get it there. So instead of partying Friday night we worked and by lunchtime Saturday the webssite for an absolute beachfront cafe in Hervey Bay was live and everyone was happy.

We always like to keep our customers happy and we’re prepared to work hard … and for long hours … to keep them that way because happy customers who aren’t ignored or left on their own once they’ve paid their account will keep on coming back for more.

If you want to succeed in your small business that’s what you’ve got to do.

This coming week we’ve got some more hours to put into two e-commerce sites and I’ve got a couple of days search engine optimisation work ahead of me for one of our media clients in the US. It should be fun.