Are Some Clients Really Worth the Effort?
Over on Web Worker Daily one of the questions raised in a post about surviving in 2009 is whether or not some clients are really worth the effort.
That’s an interesting question and one that Toni and I are pondering right now as we look at those who are making us money and those who are just a drain on our time and resources.
We’ve actually reached the point where we’re ready to let one of our long-term customers go simply because they have become a drain on our time and they’re not going to like it when we increase the rates we charge them for the work they expect us to do for them.
In many ways it will be sad to see them go but sometimes there just aren’t enough hours in the day to deal with clients who want everything done very cheaply because times are a little tough and then don’t appreciate what you have done for them.
So does your small business have customers that you should really let go or are you going to put up with them for another year?
